Obsrv Monitoring
Every client site, managed in one place.
Built for AV, smart home and control system integrators. Monitor, document and manage the network, AV and control systems at every site you look after, without the spreadsheets, the password lists or the call from the client.
From £499 a site per year + VAT. On-site hardware included.
Site connectivity
Connected for 61 days
No drops in the last 30 days
100.00%
What is wrong
IP Device Offline: Cinema Amplifier
Critical · 2h 14m so far · last seen on switch port g1/0/8
14 Devices Offline
Critical · 6m so far · all behind Plant Room switch
Unsaved Config Changes: Core Switch
Running config differs from the last backup
Network discovery
Every device on the network, found and identified
The agent on site listens to the network and sweeps it every few minutes, so new kit turns up in Obsrv on its own, usually within seconds of being plugged in. It asks each device in the protocols it speaks, from ARP, mDNS and SNMP to Crestron, KNX and BACnet, and matches the answers against a growing catalogue of AV, control and network equipment, so you get the manufacturer, model, serial, firmware and the switch port it's on.
Discovered devices
Crestron CP4N
Control processor · fw 2.8001
Samsung QE65S90D
TV · Living room
Sonos Amp
Amplifier · Kitchen
KNX IP Router
MDT SCN-IP100.03
Hikvision DS-2CD2387G2 New
Camera · Rear garden
New device found 4 seconds ago on switch port Gi1/0/14.
Switch ports
Automatic switch port mapping
Obsrv integrates with the network switches on site and maps every device to the port it's plugged into. You can see which device is on which switch port, and an overall map of the network.
PDUs
PDU monitoring and control
See what's plugged into each outlet on a PDU and how much power it's drawing, and switch or reboot outlets remotely. Depending on the manufacturer, you can also see blown fuses and when the PDU has changed over to its backup supply, and Obsrv lets you know when either happens.
Documentation
No more network spreadsheets
Obsrv documents every site for you: every IP device, with its MAC address, IP address, firmware and the switch port it's plugged into. It's all in a printable report that keeps itself up to date as kit is added or replaced.
Config backups
Automatic config backups
Obsrv automatically backs up device configuration files and alerts you if a device has unsaved changes. Where it's available, it keeps a version history, so you can see exactly what's changed.
Password vault
Every client's passwords, stored properly
No more working out where to keep hundreds of client passwords, or sending them by text. Each site has its own vault, encrypted on your device before it's stored, so not even Obsrv can read it. When someone needs a password, send them a secure one-time link that stops working once it's been opened.
Secure remote access
One click to any device on site
Open a device's own web page or a terminal straight from Obsrv with the Obsrv Remote app for Mac and iPhone, and saved logins fill themselves in. The agent on site connects out, so nothing on site is opened to the internet and there's no VPN for the client to look after. Engineers sign in with a passkey, you decide who reaches which sites and from which devices, and removing someone ends their access straight away.
Included with Obsrv Monitoring, with nothing else to buy or set up.
Dynamic DNS
Your own DDNS server, built in
Obsrv has its own DDNS server built in, so your clients get branded hostnames like sitename.ddns.yourdomain.com. The agent keeps each one pointed at the site's IP, at no additional cost.
The Obsrv Monitoring app
A dedicated app for your team
Your engineers get their own app, built for being on call. It opens on every site you look after, with the worst at the top, and a new alarm arrives as a notification your team can pick up, silence or resolve from wherever they are.
On-site hardware
Our hardware, on every site, included
Obsrv Monitoring runs on a small Obsrv device on the site's network. It opens its own encrypted connection out, so nothing is opened on the client's firewall, and it talks to everything on site directly. We issue it as part of the plan, with full warranty and hardware replacement for as long as the site is licensed.
Works offline
If the site loses its internet, the agent keeps watching. When it comes back, everything it saw uploads to Obsrv, so nothing is lost.
Easy transfer
If a client asks for another integrator to take over, the site, its history and its vault can be handed over securely.
Obsrv AI
The most efficient engineer on every site
Tell Obsrv AI what's wrong, in plain English. It goes through weeks of history across every device and system on the site in minutes, runs its own tests, and tells you what it found and why. The hours your team would spend digging through logs are already done, and nothing is changed without your approval.
Included, with £25 of Obsrv AI credit every month for each site. See pricing
Pricing
Simple pricing, per site
One plan for each site you look after, with the hardware, every feature as standard, unlimited users and unlimited data retention. No add-ons or upgrades needed.
Obsrv Monitoring
From
£499 / year per site + VAT
On-site hardware included
£25 of Obsrv AI credit every month
Multi-year licences available
- Every feature as standard, no add-ons or upgrades needed
- Every device on the site
- Discovery and documentation
- Config backups
- Password vault
- Secure remote access
- Dynamic DNS on your own domain
- Crestron, KNX and BACnet
- The Obsrv Monitoring app
- Unlimited users
- Unlimited data retention
How Obsrv AI credit works. Every site includes £25 of Obsrv AI credit each month, which covers normal use, so for most sites it isn't an extra cost. Unused credit doesn't roll over. Anything beyond it is billed on top, and you set a spending limit so there are no surprises.
On-site hardware is issued by us, with full warranty and hardware replacement for as long as the site is licensed. Multi-year licences available. All prices exclude VAT.
3,723
Devices watched
1,355
KNX devices
744
Telegrams a minute
285M
Telegrams analysed
Live from production, refreshed every fifteen minutes.
Now in early access.
We’re working with a small group of integrators while Obsrv is in early access. If you’d like to join them, or just see how it would work for your business, get in touch with our sales team.
Obsrv Aftercare
Pairs perfectly with Obsrv Aftercare
Monitoring spots the fault. Aftercare is where it gets dealt with: a ticket against the site, a remote session or a visit, and a client app so the people in the building know what's happening. Together they're one platform for everything you look after.
Faults become tickets
Raised against the site with the diagnosis attached.
An app for your clients
Messages, requests and their service plan in one place.
Visits and maintenance
Planned work and call-outs, scheduled and recorded.